Viewing a Customer's details
How to view a Customer's details...
4,118 0 0 08th May 2024Editing a Customer's details
How to edit a Customer's details....
3,864 1 0 08th May 2024Viewing a Customer's Order
Viewing a Customer's Order details....
3,778 0 0 08th May 2024Deleting a Customer's Order
How to delete a Customer's Order....
3,611 1 0 08th May 2024How Will I get Paid?
Directly, instantly. Unlike many other platforms, we connect to your own payment gateway (Stripe, Paypal or PayU), meaning all orders are processed securely via your own account...
6,101 0 0 08th May 2024Will Shoprocket slow down my site?
Absolutely not. Shoprocket loads asynchronously into your page, meaning it has absolutely no effect on the load times of your own content. Furthermore, Shoprocket is the fast...
4,942 1 0 08th May 2024Refunding a Customer's Order
How to refund a payment partially, or in full via your Shoprocket dashboard...
4,399 0 2 08th May 2024Can I Create Multiple Stores or Shops with Shoprocket
Shoprocket's flexible platform allows you to manage multiple stores or shops from a single account. This is ideal for sellers who want to differentiate their products across variou...
2,257 1 0 08th May 2024How is Shoprocket different from other commerce platforms?
Shoprocket is the easiest way to add full ecommerce to your existing website. Many platforms offer "store builders" and some even offer "embeds" like us (although they usually d...
6,039 0 0 08th May 2024How to Pause Your Shoprocket Subscription
At Shoprocket, we understand that flexibility is key to managing your online store. That's why we've made it simple to pause your store's subscription at any time. This guide will ...
1,904 0 0 08th May 2024Which payment gateways are supported?
We currently support 45+ payment methods via Stripe, PayPal, PayU, Verifone, Tranzila, Crypto and offline payments. We have more gateways in private beta, contact us if there's one...
7,876 3 0 08th May 2024Do I need an SSL certificate on my website to use Shoprocket?
Although Shoprocket is served over HTTPS, we strongly advise that you have an SSL certificate installed on your own site for customer peace of mind. We recommend CloudFlare for thi...
3,925 1 0 08th May 2024Do I need an SSL certificate?
Yes Although Shoprocket is served over HTTPS, we strongly advise that you have an SSL certificate installed on your own site for customer peace of mind. Plus, many search engine...
6,168 0 0 08th May 2024Existing websites - customising your embeds
Select which embed type you'd like (single Product widget, full page Product, multiple Products, or shopping cart) and then enable/disable the elements you'd like to include, as we...
5,377 2 0 08th May 2024Offline / Manual Payments
If you'd prefer to accept payment for your orders offline (cash, cheque, telephone etc), you can set up your own payment methods via the dashboard....
4,816 0 0 08th May 2024Creating & Managing Discount/Coupon Codes
Whether you're looking to boost sales, clear inventory, or reward loyal customers, discount codes can help you achieve your goals. This guide will walk you through how to create an...
2,247 1 0 08th May 2024Connecting Your Own Domain to a Shoprocket Hosted Store
Connecting your own domain to a Shoprocket hosted store gives your business a professional and consistent look. Here's a step-by-step guide on how to connect your domain to your ho...
2,542 0 0 08th May 2024How to sell digital products / downloads
Selling digital products or downloads online can be a complex process, but it doesn't have to be. Shoprocket makes the entire process simple, secure, and efficient, taking care of ...
2,184 0 0 08th May 2024Using Custom Icons on Shoprocket Buttons
In order to achieve this, you'll need to use some custom CSS code. The process may differ slightly depending on whether you have a hosted store or an embedded store....
2,025 0 0 08th May 2024Is there a minimum contract term?
No. You can cancel anytime — no questions asked. It's also completely free to try, with a 14 day trial on all our plans....
5,917 0 0 08th May 2024Can I host my store with Shoprocket?
Yes. Although Shoprocket is first and foremost for embedding ecommerce into websites, we also offer hosted storefronts for you to start accepting orders, even if you don't yet h...
6,009 1 0 08th May 2024How to show or hide the ribbons on products
Product ribbons like "Sale", "Free Shipping", "New Product", "Digital Download", and "Pay What You Want" can be easily enabled or disabled on your Shoprocket dashboard, or via your...
1,877 0 0 08th May 2024Customising Fonts in Shoprocket
Customising the typography of your Shoprocket store or embeds can significantly enhance the look and feel of your online presence. Here's a comprehensive guide to help you navigate...
974 0 1 08th May 2024How to Pause or Close Your Shoprocket Store
Pausing your store temporarily hides all store elements, displaying a customisable maintenance message to your visitors. This action does not affect your subscription, and you can ...
996 0 0 08th May 2024Google Shopping Integration
With Shoprocket's Google Shopping integration, getting your products in front of millions of Google users has never been easier. ...
754 0 0 08th May 2024Create an Account
To get started with Shoprocket, the first step is to register with us to create your account...
4,020 0 1 08th May 2024Add Product variations
Variations are ideal if your Product comes in multiple styles such as "small, medium, large" and you want to track stock on those variants, or have different prices per style. You ...
3,843 0 0 08th May 2024How to enable/disable "Image Swap" on hover
How to show a second image when hovering over products in a list or widget layout...
3,854 0 0 08th May 2024How to add digital downloads to Product Variations
Sometimes, you may want to attach Digital Downloads to specific Product Variations, not just the Product itself. ...
3,946 0 1 08th May 2024Create new Shipping Options
How to set up new Shipping Options for your Customers to choose from during checkout....
4,636 1 0 08th May 2024Wordpress (Gutenberg) - Installing Shoprocket
How to add ecommerce to your Wordpress (Gutenberg) site with Shoprocket...
4,531 0 0 08th May 2024How to add custom JS or tracking/analytics code to your store
How to add your own custom JS (for tracking/analytics or custom events) to your hosted store...
3,801 0 0 08th May 2024Can I resell or whitelabel Shoprocket?
Yes. We offer tools for all types of reseller, from affiliates, referrals, partners and even fully white-labelled versions that you can run on your own domain or integrate direc...
6,100 0 0 08th May 2024
